At Kisar Baltistan Hotel, your privacy and trust are very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website or make a booking with us. By using our website and services, you agree to the practices described in this policy.
🔐 1. Information We Collect
We may collect personal information in the following ways:
a) Information You Provide Directly:
When you:
- Make a booking or reservation
- Contact us via the website, email, or phone
- Subscribe to our newsletter
- Fill out contact or inquiry forms
We may collect:
- Full Name
- Email Address
- Phone Number
- Address
- Booking details (e.g., number of guests, check-in/check-out dates)
- Payment details (processed securely via third-party platforms)
b) Information Collected Automatically:
When you browse our website, we may collect:
- IP address
- Browser type and version
- Device type (mobile/desktop)
- Pages visited and time spent on the site
- Cookies and usage data
🍪 2. Use of Cookies
Our website uses cookies to improve user experience. Cookies are small data files that help:
- Remember your preferences
- Keep you logged in
- Analyze website traffic
- Deliver relevant content
You can choose to disable cookies through your browser settings, but this may affect some website functionalities.
🛠️ 3. How We Use Your Information
We use the information we collect to:
- Process bookings and confirm reservations
- Communicate with you (confirmations, updates, customer support)
- Improve our website and services
- Send promotional content or newsletters (only if you opt-in)
- Ensure the security and integrity of our services
🔄 4. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
- Trusted third-party service providers (e.g., payment gateways, hosting providers) who assist us in operating the website
- Legal authorities, if required by law or to protect our rights and safety
- Analytics tools like Google Analytics for website traffic tracking (non-personal data)
All partners are required to keep your data secure and confidential.
🌐 5. Data Storage and Security
We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access. Your data is stored securely, and we use encrypted connections (HTTPS) to protect data during transmission.
🌍 6. International Visitors
If you are accessing our website from outside Pakistan, please note that your information may be transferred, stored, and processed in Pakistan where our servers are located. By using our site, you consent to this transfer.
🧾 7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (in certain cases)
- Opt out of marketing communications at any time
To make a request, please contact us at:
📧 kisarbaltistan@gmail.com
📞 03475152624
👶 8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have unknowingly gathered information from a child, we will delete it promptly.
📅 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed.
📩 10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, feel free to contact us:
[Kisar Baltistan Hotel]
📧 Email: [kisarbaltistan@gmail.com]
📞 Phone: [+92-347-5152624]
📍 Address: [Kisar Baltistan Hotel, Shangrilla Road, Kachura Skardu]
✅ Thank You for Trusting Us
We value your privacy and are committed to protecting your personal information while offering a safe and enjoyable experience during your visit to our website and your stay at our hotel.